Posted by DuMonde [Friday, 09 November 2007 - 12:27]
0 comments
A post from the Hellgate: London forums from Flagship
saying they've cleared up their credit card issues (story) after
burning some midnight oil, saying paybacks have been arranged for the
approximately 3% of their subscribers that were overcharged. Word is :
"We've contacted every single one of [the affected users] to work out
the problem. "We should be
sailing a lot smoother from here on out."
Dear Customers,
We
realize many of you are experiencing a variety of problems. We at
Flagship and Ping0 are working hard to address these issues.
Our current top priorities are:
* Resolving any remaining problems related to billing and subscriptions. *
Fixing two known bugs which cause players to sometimes lose items (one
related to dual focus/dual melee, and one related to loading issues). * Making improvements to memory usage in order to reduce "Memory Exhausted" crashes. *
Fixing a known issue with the user interface which causes the
application to lock up intermittently.* An issue which occasionally
prevents characters from being able to load or switch instances. * General chat interface improvements. (Many improvements are in the works). * Random disconnects and lag. * Allowing higher resolution textures and models for other players. * Various known problems with being able to continue interrupted side quests. * Remnant quest items not getting destroyed and "clogging" up inventory. * Continued problems with saving / loading Engineer Drone items. * Invisible party members. * The nanoforge not correctly improving rare and better armors. * Getting stuck on collision.
Some
of these are issues which will be fixed as soon as possible and go live
in upcoming patches, some will be in our upcoming content patch, and
others are issues on which we will make gradual improvements to on a
continuous basis.
Of course we also have a more extensive bug
list as well as lot of general improvements and new content in the
works. Everyone here is working full-time to support Hellgate. We appreciate your patience.
